Automotive Nighttime Service Supervisor
2 days ago
We are seeking a highly skilled and experienced Automotive Nighttime Service Supervisor to join our team at Holler Classic Family Collection of Dealerships. As a key member of our service department, you will be responsible for ensuring exceptional customer satisfaction, driving sales growth, and maintaining a high level of employee engagement.
Key Responsibilities- Customer Service: Provide world-class customer service, ensuring that every customer interaction is positive and memorable.
- Service Operations: Oversee the daily operations of the service department, including dispatching work, managing shop workflow, and maintaining high-quality service repairs.
- Employee Engagement: Foster a positive and productive work environment, promoting employee satisfaction and engagement.
- Reporting and Compliance: Maintain accurate records, utilize reporting systems, and ensure compliance with federal, state, and local regulations.
- Warranty and Claims: Administer warranty claims, review warranty policy adjustments, and communicate warranty information to customers.
- Factory Liaison: Serve as a liaison with factory representatives, ensuring seamless communication and collaboration.
- Experience: 2-4 years of related experience and/or training, or equivalent combination of education and experience.
- Qualifications: Valid driver's license with acceptable driving record, acceptable background and drug screening, and reliable transportation.
- 401(k) & 401(k) Matching: Holler Classic offers a comprehensive 401(k) plan with matching contributions.
- Employee Assistance Program: Access to confidential counseling services and support.
- Health Insurance: Comprehensive medical, dental, and vision insurance plans.
- Flexible Spending Account: Set aside pre-tax dollars for healthcare and dependent care expenses.
- Paid Time Off: Enjoy paid time off after 6 months of service.
- Referral Program: Earn rewards for referring qualified candidates.
- Associate Discount Program: Enjoy discounts on Holler Classic products and services.
- Supervise the Service Department: Lead and manage a team of service professionals to achieve exceptional results.
- Full-Time: This is a full-time position with a competitive salary and benefits package.
- Exempt Position: Starting salary $60,000+ with opportunities for growth and advancement.
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