Automotive Nighttime Service Supervisor

2 days ago


Winter Park, Florida, United States Holler Classic Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Nighttime Service Supervisor to join our team at Holler Classic Family Collection of Dealerships. As a key member of our service department, you will be responsible for ensuring exceptional customer satisfaction, driving sales growth, and maintaining a high level of employee engagement.

Key Responsibilities
  • Customer Service: Provide world-class customer service, ensuring that every customer interaction is positive and memorable.
  • Service Operations: Oversee the daily operations of the service department, including dispatching work, managing shop workflow, and maintaining high-quality service repairs.
  • Employee Engagement: Foster a positive and productive work environment, promoting employee satisfaction and engagement.
  • Reporting and Compliance: Maintain accurate records, utilize reporting systems, and ensure compliance with federal, state, and local regulations.
  • Warranty and Claims: Administer warranty claims, review warranty policy adjustments, and communicate warranty information to customers.
  • Factory Liaison: Serve as a liaison with factory representatives, ensuring seamless communication and collaboration.
Requirements
  • Experience: 2-4 years of related experience and/or training, or equivalent combination of education and experience.
  • Qualifications: Valid driver's license with acceptable driving record, acceptable background and drug screening, and reliable transportation.
Benefits
  • 401(k) & 401(k) Matching: Holler Classic offers a comprehensive 401(k) plan with matching contributions.
  • Employee Assistance Program: Access to confidential counseling services and support.
  • Health Insurance: Comprehensive medical, dental, and vision insurance plans.
  • Flexible Spending Account: Set aside pre-tax dollars for healthcare and dependent care expenses.
  • Paid Time Off: Enjoy paid time off after 6 months of service.
  • Referral Program: Earn rewards for referring qualified candidates.
  • Associate Discount Program: Enjoy discounts on Holler Classic products and services.
Supervisory Responsibilities
  • Supervise the Service Department: Lead and manage a team of service professionals to achieve exceptional results.
Job Type:
  • Full-Time: This is a full-time position with a competitive salary and benefits package.
Pay:
  • Exempt Position: Starting salary $60,000+ with opportunities for growth and advancement.


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