Store Operations Manager

1 day ago


Auburndale, Florida, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Open and close the store, including starting up required systems and ensuring the floor and stock room are ready for the business day.
  • Manage cash handling, including completing product returns, order voids, customer refunds, and cash drops to the safe.
  • Model and deliver a distinctive and delightful customer experience, engaging with customers and patients, and resolving customer issues.
  • Assist with and coach other team members on warehouse and vendor ordering processes, including opening the backdoor for vendor deliveries.
  • Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
  • Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics.
  • Maintain accurate inventory counts and ensure proper signage is displayed at the store to support accurate pricing of products.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
  • Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
  • Responsible for bag checks of team members before leaving the store.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Prefer the knowledge of store inventory control.


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