Hospitality Leader

2 days ago

Raleigh, North Carolina, United States RH-USA Inc Full time
About the Role

We are seeking a highly motivated and experienced Hospitality Leader to join our team at RH-USA Inc. As a key member of our leadership team, you will be responsible for leading strategic research and development initiatives that enhance the quality of the guest experience.

Key Responsibilities
  • Live Our Vision, Values, and Beliefs every day, ensuring that our team is aligned with our company's mission and values.
  • Deliver P&L Results in line with company expectations for revenue and operating income, driving business growth and profitability.
  • Develop and Maintain Strong Protocols with regards to service standards, ensuring that our team provides exceptional customer service.
  • Develop a Strong Hospitality Leadership Team to address and grow the business, fostering a culture of excellence and innovation.
  • Directly Lead All Dining Room Associates, providing guidance, support, and coaching to ensure their success.
  • Develop Strong Partnerships with leadership across the property, ensuring seamless integration of the restaurant within the broader guest experience.
  • Mentor, Train, and Conduct In-the-Moment Coaching to develop teams and deliver sales, driving business results.
  • Embrace Change and Deliver Top Results no matter the obstacle, demonstrating adaptability and resilience.
  • Foster and Maintain Open Communication between Dining Room and Kitchen Leaders and associates, ensuring a collaborative and supportive work environment.
  • Multi-Task at a High Level, prioritizing among multiple complex daily priorities and driving results.
Requirements
  • 5+ years of experience in the Hospitality industry, with a proven track record of success.
  • Ability to work independently and with all levels of leadership in a fast-paced environment.
  • Strong ability to lead a hospitality team and own accountability for specific revenue goals.
  • Excellent written and verbal communication skills with notable attention to detail.
  • Team player with an enthusiastic outlook and creative mind.
  • Strong decision-making abilities.
  • Business development or entrepreneurial experience a plus.
Physical Requirements
  • Must be able to lift up to 50 pounds.
  • Must be able to work standing and walking for extended periods of time.
About RH-USA Inc

RH-USA Inc is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH-USA Inc, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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