Technical Solutions Specialist

1 month ago

Montgomery, Alabama, United States Philips Full time
About the Role

This position will support our Southern Georgia and Alabama area clients to install/implement, service, test, and troubleshoot complex Philips solutions on our client's IT networks.

Your Key Responsibilities
  • Provide technical recommendations that best suit the environment based on customer requirements, supporting the transition from a break fix operating model to a customer solution focused operating model.
  • Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners.
  • Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.
  • Travel across the specified geography is required. The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be required.
Requirements
  • You have a current, valid Cisco Certified Network Associate (CCNA) certification. (Manager may consider candidates who can obtain within 6 months from beginning of employment)
  • You have a bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience
  • Your skills include network configuration and/or troubleshooting experience with 5+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help improve the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.

Learn more about our commitment to diversity and inclusion.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or near the Southern half of Georgia, ideally in the Valdosta, Macon, Augusta, or Columbus, GA areas

We are an equal opportunity employer and are committed to a diverse workforce.

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