Customer Experience Specialist

2 days ago


East Greenville, Pennsylvania, United States Univest Financial Corporation Full time
Job Summary:
The Sales and Service Representative is a critical role at Univest Financial Corporation. This position requires a high level of customer service, sales, and communication skills to effectively interact with customers, develop new business, and provide exceptional experiences.

About the Position:
This full-time position will be based in East Greenville, where you will work closely with colleagues to deliver top-notch customer experiences. As a Sales and Service Representative, you will have the opportunity to build meaningful relationships with customers, increase revenue, and contribute to the company's success.

Key Responsibilities:
- Deliver exceptional customer service and support
- Develop and maintain personal banking relationships with customers
- Identify and pursue cross-selling opportunities to develop new business
- Engage in outbound calling to customers
- Develop knowledge and understanding of Univest Products and Services

What We Offer:
- Competitive salary: $45,000 - $60,000 per year (estimated)
- Opportunities for career growth and professional development
- Collaborative and inclusive work environment
- Recognition and rewards for outstanding performance

Requirements:
- High school diploma or equivalent
- 1-2 years of experience in retail sales or telemarketing with proven sales results
- Strong written and verbal skills
- Previous experience with MS Office Suite

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