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Virtual Care Coordinator

2 months ago


El Paso, Texas, United States Actalent Full time

Position Overview

The Care Navigator plays a crucial role in orchestrating and managing healthcare services tailored to individual member requirements. This position focuses on ensuring optimal, cost-efficient healthcare outcomes through effective care management strategies.

Key Responsibilities

  • Design and implement personalized care plans that address the unique needs of each member.
  • Educate members and their families about available services and benefits, ensuring they are well-informed advocates for their healthcare.
  • Facilitate communication between members, their families, and the healthcare provider team to guarantee timely access to necessary services.
  • Conduct assessments through on-site visits to better understand member needs and collaborate with healthcare providers and resources.
  • Provide training and guidance to care managers and families regarding healthcare procedures, options, referrals, and benefits.

Essential Skills

Hard Skills:

  • Managed Care Expertise
  • Familiarity with Managed Care Organizations (MCO)

Soft Skills:

  • Proficient in Care Coordination
  • Strong Care Management Abilities
  • Effective Education and Advocacy Skills

Work Environment

This role is fully remote, requiring a reliable internet connection. The dress code is business casual.

About Actalent

Actalent stands as a premier provider of engineering and scientific services, delivering talent solutions that empower innovative companies to advance their initiatives. With a vast network of nearly 30,000 consultants and over 4,500 clients globally, Actalent is a trusted partner for many Fortune 500 companies.

Diversity, Equity & Inclusion

At Actalent, we believe that diversity and inclusion are vital to the success and equity of our workforce. Our commitment to DE&I is reflected in our practices:

  • Recruiting diverse talent
  • Fostering an inclusive workplace through ongoing self-reflection
  • Creating a culture of care, engagement, and recognition
  • Providing growth opportunities for all employees

Actalent is an equal opportunity employer, welcoming applications from all individuals regardless of race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.