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Night Auditor

2 months ago

Chicago, Illinois, United States Aimbridge Hospitality Full time
Job Summary

The Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities
  • Guest Services: Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Front Desk Operations: Manage the front desk during the overnight shift, handling check-ins, check-outs, and room assignments.
  • Reporting and Auditing: Prepare and review daily reports, including revenue reports, guest statistics, and other relevant data.
  • Security and Safety: Conduct security walks to ensure the hotel's safety and security, and respond to any incidents or emergencies.
  • Communication: Maintain effective communication with other hotel staff, including housekeeping, maintenance, and management.
Requirements
  • Education: High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Strong communication and problem-solving skills, with the ability to work independently and with minimal supervision.
  • Knowledge: Knowledge of accounting principles and basic arithmetic functions is required.
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.