Internal Communications Lead, IT

5 days ago

Salem, Oregon, United States Humana Full time
Job Summary

We are seeking an experienced Internal Communications Lead to support our IT team at Humana. As a key member of our Corporate Communications organization, you will play a critical role in driving enterprise-wide change and transformation through effective communication strategies and tactics.

Key Responsibilities
  • Develop and execute comprehensive communications plans to support IT-wide business initiatives and messaging.
  • Provide strategic counsel to business partners and teams on internal communication approaches and best practices.
  • Counsel on communication strategies and execution, recommending innovative ways for teams to connect with internal and external stakeholders.
  • Develop change communication strategies, plans, and narratives to drive message alignment and consistency across IT and the enterprise.
  • Establish discipline around measurement and reporting outcomes, setting and measuring against KPIs to inform decision making and measure success.
  • Execute digital content strategy and manage digital content across various channels.
  • Produce executive-level communications and events.
  • Translate IT strategy into effective messaging that aligns with broader Humana goals, inspires IT associates, and establishes IT as a thought leader in the digital space.
  • Serve as an IT communications subject matter expert and consultative resource for the broader Corporate Communications Team.
  • Develop and maintain collaborative relationships with Corporate Communications colleagues, cross-functional business teams, and company leadership.
Requirements
  • Bachelor's degree or higher in journalism, communications, public relations, or a relevant field.
  • 10+ years of recent experience in corporate, employee, or technology communications focused on driving enterprise-wide change and transformation.
  • Must be passionate about contributing to an organization focused on continuously improving employee experiences.
  • Must be able to work Eastern Standard Time business hours.
Preferred Qualifications
  • Experience with technology communications or other large-scale change and transformation work within a corporate, healthcare, or agency setting.
  • Background in healthcare communications.
About Humana

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

We are an equal opportunity employer and welcome applications from diverse candidates.

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