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Senior Barista Team Lead

2 months ago

Salem, Oregon, United States Barnes & Noble Full time
About the Role

We are seeking a highly skilled and experienced Senior Barista to join our team at Barnes & Noble. As a Senior Barista, you will be responsible for delivering exceptional customer experiences, mentoring and guiding junior baristas, and contributing to the overall success of our caf.

Key Responsibilities
  • Customer Experience: Provide top-notch customer service, engage with customers, and build rapport to ensure a positive experience.
  • Mentorship and Guidance: Train and mentor junior baristas on our caf offerings, operational procedures, and customer service standards.
  • Operational Excellence: Execute all operational standards correctly, in a timely manner, and in accordance with our caf standards, safety, and health codes.
  • Team Collaboration: Work collaboratively with other baristas and team members to achieve common goals and objectives.
  • Knowledge and Experience: Understand and execute our caf offerings and operational procedures, and help to teach new employees about our caf.
Requirements
  • Exemplary Barista Skills: Demonstrate exceptional barista-level skills, including knowledge of coffee, tea, and other beverages.
  • Communication and Interpersonal Skills: Communicate effectively and respectfully with customers, colleagues, and management.
  • Leadership and Mentorship: Act as a role model for others, provide guidance and support, and help to drive company initiatives.
  • Adaptability and Flexibility: Shift gears quickly, prioritize tasks, and multitask in a fast-paced environment.
About Us

Barnes & Noble is an Affirmative Action Employer committed to diversity in the workplace. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.