Customer Success Associate

4 weeks ago


Duluth, Minnesota, United States Good Pill Full time
About the Role

We are seeking a highly motivated Customer Success Associate to join our rapidly expanding Customer Experience team at Good Pill. As a key member of our team, you will play a vital role in supporting our patients and addressing their concerns in a timely and efficient manner.

Key Responsibilities
  • Assess patient needs and address customer inquiries in a professional and courteous manner.
  • Work closely with other departments to enhance our services and strengthen brand recognition.
  • Develop a deep understanding of Good Pill and our offerings to provide effective patient support.
  • Manage a large volume of calls, emails, and messages while delivering outstanding service.
What We Offer
  • Medical, dental, and vision insurance for all full-time employees.
  • Access to on-demand primary care, virtual health visits, and personal wellness coaches.
  • Four weeks of paid time off per year, including 10 paid holidays.
  • Training on all systems required for the position.

We are committed to creating a pharmacy of the future for families in Georgia, and we believe that technology is the key to making it happen. If you are passionate about delivering exceptional patient care and have a strong desire to join a dynamic and growing team, we encourage you to apply for this exciting opportunity.



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