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Academic Support Specialist

2 months ago


Philadelphia, Pennsylvania, United States Community College of Philadelphia Full time
Job Summary

The Academic Mentor is a key member of the Community College of Philadelphia team, responsible for providing academic and social-emotional support to Gateway to College dual enrollment students. This role requires a strong passion for working with high school students in a dual enrollment/college readiness environment.

Key Responsibilities
  • Provide academic and social assistance to students as needed and when assigned by relevant staff.
  • Support students by identifying their needs and connecting them to Gateway's academic mentoring resources and the College's support services.
  • Support relevant Gateway staff in duties such as distribution and collection of student sign-in attendance sheets, resource materials, and alerting Gateway staff of any concerning behaviors exhibited by student(s).
  • Monitor student progress through Gateway's and the College's student progress and data management platforms, such as Banner and Starfish, and provide assistance and guidance to students enrolled in online high school credit recovery courses.
  • Assist Gateway staff by preparing workshop materials and providing individual and group student assistance during the delivery of workshops.
  • Work in tandem with relevant Gateway staff to assess the effectiveness of online high school credit recovery and Achievement Lab.
  • Assist relevant Gateway staff in programming to successfully prepare students for college-level coursework.
  • Submit all required paperwork and student progress tracking forms.
  • Regularly update relevant Gateway staff on student progress.
  • Attend Gateway team meetings, other relevant meetings, and engage in program activities as directed.
  • Perform other duties as directed.
Requirements
  • An undergraduate sophomore, junior, or senior in the Philadelphia area with a 3.0 or higher GPA.
  • At least one (1) year of relevant full or part-time experience working with students in a secondary school, college/university, or social service setting.
  • Passion for working with high school students in a dual enrollment/college readiness environment.
  • Takes initiative to support students and solve problems.
  • Strong organizational, communication, and interpersonal skills.
  • Demonstrated proficiency in MS Word and PowerPoint.
Preferred Qualifications
  • Associate's degree or higher.
  • Successful completion of college-level English and Math with a B or higher (if still a college student) or a similar combination of equivalent coursework.
  • Experience with the effective use of technology for purposes of instructional support, specifically online credit recovery software.