Healthcare Support Specialist
2 weeks ago
Key Responsibilities:
- Patient Interaction:
- Welcome and prepare patients for their medical evaluations or treatments.
- Assist medical professionals during patient assessments and procedures.
- Administer prescribed medications and injections as instructed by the healthcare team.
- Record and monitor vital signs, medical histories, and other pertinent information.
- Clinical Tasks:
- Carry out fundamental clinical tasks, including dressing wounds, removing sutures, and collecting specimens.
- Perform basic laboratory analyses and manage specimens in line with established protocols.
- Utilize and maintain medical apparatus following safety regulations.
- Patient Records Management:
- Ensure accurate and current patient documentation using electronic health record (EHR) systems.
- Timely and accurately document patient details, treatment strategies, and procedures.
- Administrative Duties:
- Coordinate patient scheduling and assist with registration and insurance verification.
- Handle phone communications, inquiries, and facilitate interactions between patients and healthcare providers.
- Maintain a tidy and organized clinical space, including inventory management.
- Regulatory Compliance:
- Comply with all regulatory and compliance requirements, including HIPAA and infection control standards.
- Contribute to a safe and hygienic clinical environment, adhering to protocols for hazardous waste disposal.
Qualifications:
- Completion of a Medical Assistant program or equivalent certification.
- Basic Life Support (BLS) certification.
- Competence in using electronic health record (EHR) systems.
- Familiarity with medical terminology and clinical practices.
- Strong communication and interpersonal abilities.
Experience:
- Prior experience as a Medical Assistant in a healthcare environment is preferred but not mandatory.
Personal Qualities:
- Compassionate and empathetic approach to patient care.
- Ability to thrive in a dynamic healthcare setting.
- Exceptional organizational skills and attention to detail.
- Capability to uphold confidentiality and professionalism.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.
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