Operations Supervisor

6 days ago


Eden, North Carolina, United States Performance Team Full time
About Us

At Performance Team, we foster a culture of honesty and integrity, allowing us to build trust with our customers and employees alike. Our people-focused approach sets us apart and keeps our customers coming back for more.

We're a family-oriented company where you can grow and thrive in your career. If you're seeking a collaborative work environment, look no further.

Our Services

We provide end-to-end warehousing and distribution logistics solutions using our extensive network of storage facilities. Our facilities receive, store, process, and dispatch cargo, offering flexibility and resilience in the supply chain process. With integrated solutions, we prepare for supply chain risks, ensuring timely delivery and meeting customer goals despite unexpected conditions.

Logistics Expertise

The Operations Supervisor will oversee and coordinate activities of workers involved in ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in stockrooms, warehouses, or yards by performing the following duties:

  1. Reviews daily inbound appointment logs and open order reports to plan work activities.
  2. Determines staffing needs based on workload and schedules staff accordingly.
  3. Assigns workers to specific duties based on workload and shipping schedules.
  4. Reviews and updates operational procedures as necessary, ensuring they're communicated to and understood by warehouse associates.
  5. Tracks productivity and evaluates performance by individual, function, and department.
  6. Works with Inventory Control to maintain high inventory accuracy.
  7. Manages payroll for the department.
  8. Advises employees on handling items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
  9. Traces item history to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
  10. Determines work procedures, prepares work schedules, and expedites workflow.
  11. Issues written and oral instructions.
  12. Ensures proper safety procedures are followed.
  13. Maintains harmony among workers and resolves grievances.
Supervisory Responsibilities

The Operations Supervisor directly supervises 20+ employees in the area of Operations. They carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

Requirements

To be successful in this role, you'll need a high school diploma or equivalent, one to three months of related experience, or an equivalent combination of education and experience. We offer a competitive salary range of $67k - $75k annually, along with a comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off.



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