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Assistant Manager

2 months ago

Spring Branch, United States Papa John's - Merchant Venture Full time
Job Overview

Papa John's - Merchant Venture is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Shift Supervision
    • Supervise shifts and work areas to ensure high-quality products and customer service are delivered.
    • Assist the General Manager in the operation of the restaurant to ensure profitability.
  • Operations Management
    • Manage operations, including the execution of all company policies, procedures, programs, and systems.
    • Ensure compliance with all federal, state, and local laws and ethical business practices.
  • Customer Service
    • Commit to meeting the needs and expectations of our customers, minimizing customer complaints, and responding appropriately to customer needs.
  • Team Management
    • Exemplify and exhibit the Core Values, maintaining a positive attitude, working well with others, and being flexible and adaptable to change.
    • Provide immediate feedback and correct problems when identified.
  • Financial Management
    • Contribute to profit goals by ensuring they stay within company guidelines and target goals.
    • Accurately utilize the FOCUS System to manage cash and inventory.
Requirements
  • Education
    • High School diploma or GED preferred.
  • Certifications
    • Serv-Safe/Local or State Food Service Certification preferred.
  • Experience
    • Previous restaurant shift lead experience preferred.
Skills
  • Cash Management
  • Planning and Organization
  • Effective Communication

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