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Community Engagement Coordinator

2 months ago

Valencia, California, United States PMP Management Full time
Position Overview

Join the Team at PMP Management

PMP Management is on the lookout for a dedicated, detail-oriented, and personable individual to fill the role of Community Engagement Coordinator.

About Us

PMP Management is a premier firm specializing in the management of community associations, delivering exceptional services across various regions. Our commitment to providing tailored support and training sets us apart in the industry, allowing us to maintain a competitive edge.

As one of the rapidly expanding management firms, we offer our team members unique opportunities for professional growth and development. Our people-focused culture is designed to attract and retain top talent, contributing to our ongoing success.

Ideal Candidate Profile

We seek enthusiastic, passionate, and detail-oriented professionals who are committed to delivering outstanding service to our clients. The ideal candidate will be adaptable, innovative, and dedicated to enhancing the community experience.

Role Responsibilities:

  • Deliver exceptional service to homeowners, board members, and service providers.
  • Assist residents with clubhouse and access device inquiries via phone and email.
  • Prepare clubhouse facilities for scheduled events.
  • Manage the distribution of access devices on a weekly basis.
  • Maintain accurate records of access devices using spreadsheets.
  • Process requests and payments related to clubhouse usage and access devices.
  • Update vendor information for the customer support team.
  • Order access devices to ensure adequate inventory levels.
  • Monitor clubhouse events for precise billing at month-end.
  • Provide coverage for front desk during lunch breaks.
  • Complete end-of-day closing tasks.

Required Skills and Qualifications:

  • Outstanding customer service abilities.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Word and Excel.
  • Ability to analyze and comprehend budgets and financial documents.
  • Strong organizational capabilities.
  • A positive, responsible, and approachable attitude.