Business Support Professional for Retail Banking

5 days ago


Oxford, Mississippi, United States Trustmark Full time

Overview of the Role:

We are seeking a highly skilled Business Support Professional to join our Retail Banking team at Trustmark. This individual will provide administrative support to Regional Retail Directors and Market Leaders, ensuring seamless operations and exceptional customer experiences.

Main Responsibilities:

  • Provide comprehensive administrative support, including scheduling events, preparing correspondence, and coordinating critical tasks and initiatives.
  • Assist in the preparation of presentations, meeting materials, and reports.
  • Respond to phone calls, handle messages, and manage daily mail effectively.
  • Interface with various departments, including Branch Personnel, Loan Operations, Central Document Processing, and Compliance, as needed.
  • Support customers with general banking functions and provide excellent customer service.

Requirements and Qualifications:

  • Minimum three (3) years of previous administrative or clerical support experience.
  • Alternatively, a combination of three (3) years of administrative experience and two (2) years of Retail Banking experience.
  • Familiarity with retail products and services offered to customers.
  • Excellent verbal and written communication skills.
  • Attention to detail and ability to prioritize tasks effectively.
  • Intermediate computer skills, including proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  • Ability to maintain confidentiality when handling sensitive information.
  • Prior experience with Trustmark platform systems is preferred, as well as knowledge of general banking procedures and practices.

Estimated Salary: $45,000 - $60,000 per year, based on experience and location.



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