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Associate Manager

4 weeks ago

Taylors Falls, Minnesota, United States Sunset Finance Full time
Job Summary

The Associate Manager plays a pivotal role in driving results across contact, collection, and marketing efforts. This involves effectively engaging customers to visit the office or initiate phone calls. As a qualified professional, the Associate Manager is capable of performing all branch manager duties and supervising employees in the manager's absence.

Key Responsibilities
  1. Prepare for management by excelling in their role and demonstrating a thorough understanding of CSR and Manager positions.
  2. Complete delinquent telephone work as directed by the manager, showcasing initiative and a proactive approach.
  3. Maintain accurate records and reports, ensuring seamless communication with the branch manager.
  4. Assist in answering phone calls, processing loan applications, and preparing refinance and delinquency mail.
  5. Conduct training development exercises as directed by the Manager and District Supervisor.
  6. Prepare weekly and monthly reports, providing valuable insights into branch performance.
  7. Provide customer credit experience to inquiring creditors, upholding the company's standards.
  8. Collaborate with the manager to set up, plan, and delegate field visit activities with the assistant(s).
Requirements

A high school diploma or equivalent is required. Previous experience in collections or the finance industry is a plus. The Associate Manager must possess excellent computer skills, a valid driver's license, and access to a dependable automobile with liability insurance coverage.

Work Environment

The work is primarily sedentary in nature, with no special demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.