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Student Financial Support Specialist
2 months ago
The role of the Financial Assistance Coordinator is to assist students in navigating the financial aid landscape, ensuring they receive the necessary funding and support to embark on their academic journey each semester.
Key Responsibilities:
- Guide students through the completion of the FAFSA application
- Assess the eligibility of students for Title IV funding
- Develop cost estimates and clarify funding alternatives for students and their families
- Collaborate with students to gather required documentation for aid processing, particularly for those selected for verification
- Monitor weekly reports to confirm that all financial aid for students has been processed accurately
- Prepare and submit financial aid packages in accordance with established timelines
- Maintain a low error rate in submitted financial aid packages
- Deliver exceptional customer service and respond to student inquiries effectively
Qualifications:
- Associate's degree is mandatory
- Proven ability to demonstrate key professional behaviors
- Familiarity with Federal and State funding programs is advantageous
- Understanding of Title IV regulations is beneficial
- Experience with Webclient software is a plus
- Prior experience in financial aid is desirable
- Willingness to work flexible hours as needed to fulfill job responsibilities
Essential Professional Behaviors:
- Dependability: Respond promptly to requests
- Teamwork: Balance individual and team responsibilities effectively
- Decision Making: Show readiness to make informed decisions
- Communication: Convey information clearly and effectively
- Time Management: Complete all tasks within designated timeframes
- Work Ethic: Exhibit an organized, results-driven approach, with the motivation to perform independently
- Accuracy: Maintain a high standard of work quality and precision
- Innovation: Employ a creative, solution-focused mindset to tackle challenges