Customer Service Representative
2 days ago
Mauser Packaging Solutions is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for establishing relationships with customers, communicating and resolving issues, and ensuring that customer complaints are resolved in a satisfactory manner.
Responsibilities:- Establish relationships with customers by communicating and resolving issues.
- Responsible for order entry and/or maintenance for assigned accounts.
- Review plant delivery schedules versus requested dates and resolve any conflicts.
- Communicate order confirmations, changes, and cancellations to both customers and internal Mauser team members.
- Inform sales and operations of any unresolved service issues and recommend corrective action as necessary.
- Reviews orders after shipment for billing accuracy and any quantity item errors.
- Manage the issuing of credits, return authorizations, and pallet returns.
- Review inventory usage on stocked items, identify, and communicate items that have not tracked to plan.
- Ensure that any customer complaints have been resolved in a satisfactory manner, obtaining guidance/approval from supervisor when necessary.
- Communicate with Planners, Sales Representatives, Pricing team, and Plant Management as needed.
- Prepare necessary reports for Plant Management and customers, such as inventory and open order reports, and track shipments associated with invoices.
- Process plant claims, which include any deductions for shortages, quality issues, and any miscellaneous items.
- File any customer paperwork, such as shipping documentation or customer orders, in a timely fashion.
- Perform other duties as assigned.
- Associate or Bachelor's degree preferred but not required.
- Manufacturing experience strongly preferred.
- 1-3 years of customer service experience required.
- Microsoft Office Suite basic to above-average computer skills, including Excel.
- CRM experience preferred.
- Ability to perform basic quantitative skills required.
- Ability to work with all areas of the business, including plant and sales personnel.
- Professional verbal and written communication.
- Strong customer service advocacy and problem-solving skills.
Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
-
Customer Service Representative
2 weeks ago
Montebello, California, United States iPostal1 Full timeCustomer Service RepresentativeWe're iPostal1, a leading digital mailbox company, and we're looking for a Customer Service Representative to join our team in Rockland County, NY. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers through various communication channels, including chat,...
-
Customer Service Representative
1 month ago
Montebello, California, United States Mauser Packaging Solutions Full timeCustomer Service RepresentativeMauser Packaging Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Establish and maintain strong...
-
Customer Service Representative
4 weeks ago
Montebello, California, United States USZoom LLC Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at USZoom LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
2 weeks ago
Montebello, California, United States USZoom LLC Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at USZoom LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
4 weeks ago
Montebello, California, United States Mauser Packaging Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and...
-
Customer Service Representative
1 month ago
Montebello, California, United States Mauser Packaging Solutions Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer-facing team, you will be responsible for building strong relationships with our customers, resolving issues, and ensuring seamless order management.Responsibilities:Establish and maintain strong...
-
Customer Service Representative
1 month ago
Montebello, California, United States PATH Full timeCustomer Service RepresentativePATH is seeking a dedicated and detail-oriented Customer Service Representative to play a crucial part in ensuring that orders are shipped in a timely manner, adhering to all retail compliance guidelines.Key Responsibilities:Order Routing: Route orders promptly through customer and/or carrier retailer websites, ensuring...
-
Customer Service Representative
2 weeks ago
Montebello, California, United States AltaMed Health Services Full timeJob OverviewAt AltaMed Health Services, we're committed to delivering exceptional care to our communities. As a Customer Support Representative I, you'll be the first point of contact for members, advocates, and providers, providing top-notch customer service and support.Key ResponsibilitiesRespond to incoming calls, resolving inquiries and requests in a...
-
Customer Service Representative
5 days ago
Montebello, California, United States Domino's Franchise Full timeAbout the JobWe're seeking a talented Customer Service Representative to join our dynamic team at Domino's Pizza. As a key member of our store team, you'll play a vital role in delivering exceptional customer experiences and contributing to the success of our franchise.Key ResponsibilitiesProvide top-notch customer service to our valued customersOperate all...
-
Customer Service Representative
3 weeks ago
Montebello, California, United States Andres Pina - State Farm Agent Full timeJob OpportunityAndres Pina - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team in Montebello, CA.Job SummaryThis role involves building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key ResponsibilitiesUse a customer-centric...
-
Customer Service Representative
1 month ago
Montebello, California, United States Andres Pina - State Farm Agent Full timeJob OverviewAndres Pina - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative.Key ResponsibilitiesUtilize a customer-centric approach to educate clients about insurance options and develop relationships within the community to promote State Farm products.Collaborate with...
-
Customer Service Representative
9 hours ago
Montebello, California, United States AltaMed Health Services Corporation Full timeAbout AltaMedAt AltaMed Health Services Corporation, we're passionate about delivering exceptional care to our communities. As a Customer Service Representative, you'll play a vital role in helping us achieve this mission.Key ResponsibilitiesDevelop relationships with large key clientsServe as the main point of contact for external clientsLead team member...
-
Customer Service Representative
1 month ago
Montebello, California, United States Mauser Packaging Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mauser Packaging Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our packaging solutions.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
1 month ago
Montebello, California, United States Macy's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an At Your Service Center Colleague. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer...
-
Customer Service Representative
6 days ago
Montebello, California, United States Macy's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an At Your Service Center Colleague. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer...
-
Customer Service Representative
4 weeks ago
Montebello, California, United States Home Depot Full timeJob DescriptionPosition Purpose:We are seeking a skilled Customer Service/Sales associate to join our team at Home Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling products to customers.You will learn about our products and tools, and use this knowledge to assist customers in finding the...
-
Customer Service Representative
5 days ago
Montebello, California, United States El Pollo Loco Full timeEl Pollo Loco Service Team MemberWe are seeking a friendly and efficient Service Team Member to join our team at El Pollo Loco. As a key member of our service team, you will be responsible for providing excellent customer service, processing orders accurately and efficiently, and ensuring a positive dining experience for our guests.Key Responsibilities:Greet...
-
Customer Service Representative
3 weeks ago
Montebello, California, United States Prime Tech Enterprises Full timeJob DescriptionAt Prime Tech Enterprises, we're committed to delivering exceptional customer experiences that drive business success. As a Customer Service Associate, you'll play a vital role in helping our clients achieve their goals by providing top-notch support and sales expertise.Key Responsibilities:Establish and maintain strong relationships with...
-
Customer Service Representative
4 weeks ago
Montebello, California, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.Key Responsibilities• Assess customer storage needs...
-
Customer Service Liaison
5 days ago
Montebello, California, United States USZoom LLC Full timeCustomer Service RepresentativeWe are seeking a highly skilled and professional Customer Service Representative to join our team at USZoom LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries in a...
