Member Team Lead
2 weeks ago
We are seeking a highly skilled Member Team Lead to join our Business Operations team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional member service, leading a team of associates, and ensuring the smooth operation of our business.
Key Responsibilities- Provide member service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
- Lead a team of associates, including hiring, evaluating, mentoring, developing, and managing their workload.
- Oversee the front-end area, including handling claims and returns, zoning the area, and maintaining availability of carts/flatbeds.
- Develop and implement processes and practices to meet business needs, collaborating with managers, co-workers, customers, and other business partners.
- Demonstrate and promote compliance with company policies, procedures, and standards of ethics and integrity.
- 6 months retail experience, including operating front-end equipment, and 6 months customer service experience.
- Must be 18 years of age or older.
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a supportive and inclusive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.
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Member Team Lead
2 weeks ago
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Team Lead
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