Quality Assurance Coordinator

2 months ago


Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Quality Management Specialist Position

The Texas Department of Aging & Disability Services is seeking a dedicated Quality Management Specialist to enhance the effectiveness of our Behavioral Health Services. This role is integral to our mission of ensuring high standards of service delivery and compliance.

  • Service Evaluation: Conduct thorough assessments of service quality and adherence to established regulations and standards.
  • Collaborative Leadership: Engage with cross-functional teams, driving initiatives aimed at improving service outcomes.
  • Data Interpretation: Gather, analyze, and interpret relevant data to uncover trends and identify opportunities for enhancement.
  • Policy Development: Create and implement robust policies and procedures to evaluate and improve service delivery.

We are looking for individuals who are passionate about quality management and committed to making a significant impact in the realm of Behavioral Health services. Your expertise will contribute to our ongoing efforts to improve service quality and operational efficiency.

Key Responsibilities:
  • Quality Assessment: Lead comprehensive reviews to evaluate service quality, compile reports, and foster positive stakeholder relationships.
  • Continuous Improvement Initiatives: Formulate and execute strategies to promote ongoing enhancements in service delivery.
  • Data-Driven Recommendations: Leverage data insights to identify best practices and suggest improvements to existing processes.
  • Effective Communication: Clearly present findings, provide technical guidance, and deliver training to support compliance and quality enhancement efforts.

The ideal candidate will possess a strong understanding of quality management principles as they relate to Behavioral Health services, along with excellent analytical and communication skills.

Qualifications:
  • Knowledge of quality management frameworks applicable to Behavioral Health services
  • Awareness of relevant state and federal regulations governing Behavioral Health
  • Expertise in data analysis and project management
  • Proven ability to identify challenges, propose effective solutions, and collaborate on complex projects
  • Strong written and verbal communication skills for effective reporting and presentation of data


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