Customer Service Representative

4 weeks ago


Turners Falls, Massachusetts, United States Altium Packaging LLC Full time

Job Summary: We are seeking a skilled Customer Service Representative to join our team at Altium Packaging LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or other communication channels to provide non-technical problem resolution.
  • Analyze customer service needs and refer to other service or technical departments for follow-up as needed.
  • Utilize customer relationship applications or databases to record activities and research product information.
  • Monitor the quality of product and its processing to ensure customer satisfaction.
  • Perform order entry, maintenance, shipping verification, pricing verification, and other tasks as required.
  • Assist with customer inventory management, customer-owned inventory management, and obsolete inventory management.
  • Provide excellent customer service and support to ensure customer satisfaction and loyalty.

Requirements:

  • Prior manufacturing experience is desired.
  • Two years of prior customer service experience is required.
  • An AS degree is preferred.
  • Knowledge of MS Office is required.

About Us: Altium Packaging LLC is a leading manufacturer of packaging solutions. We are committed to providing exceptional customer service and support to our clients. We believe in rewarding our employees with a competitive benefits package, including medical, dental, and vision plans, company holidays, and tuition reimbursement.

EEO Statement: Altium Packaging LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.



  • Shelburne Falls, Massachusetts, United States Tractor Supply Company Full time

    Job SummaryThis role is responsible for interacting with customers and team members, supporting sales initiatives, and performing assigned tasks while providing exceptional customer service.Key ResponsibilitiesMaintain regular attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.Support sales...


  • Turners Falls, Massachusetts, United States United States Postal Service Full time

    Job SummaryThe United States Postal Service (USPS) is seeking a highly motivated and detail-oriented individual to join our team as a Mail Processing Specialist. As a Mail Processing Specialist, you will play a critical role in ensuring the efficient and accurate processing of mail and packages. This is a fantastic opportunity to join a dynamic and growing...


  • Shelburne Falls, Massachusetts, United States Tractor Supply Company Full time

    Job SummaryThis role involves interacting with customers and team members, supporting sales initiatives, and performing assigned tasks while providing exceptional customer service.Key ResponsibilitiesMaintain regular attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.Support selling initiatives by...


  • Turners Falls, Massachusetts, United States Altium Packaging Full time

    Job Summary:The Plant Manager will lead the daily operations in Altium's manufacturing facility, driving continuous improvement efforts through Lean Practices and advocating for efficient operations. This role is responsible for developing, communicating, and deploying effective plant manufacturing strategies and processes that enable achievement of safety,...


  • Turners Falls, Massachusetts, United States Wyndy LLC Full time

    Wyndy LLC is seeking a dedicated and experienced newborn caregiver to join our team. The ideal candidate will have a passion for caring for newborns and excellent communication skills.Responsibilities:Caring for newborns in a safe and nurturing environmentDeveloping and implementing individualized care plansProviding exceptional customer service to...


  • Turners Falls, Massachusetts, United States US Publishing Jobs Full time

    Job DescriptionUS Publishing Jobs is seeking a highly skilled Director of Publishing to lead our publishing house. As a key member of our team, you will be responsible for overseeing the entire book publishing process, from author acquisition to design and production.Key Responsibilities:Oversee all phases of book publishing, including acquisition, proposal...


  • Turners Falls, Massachusetts, United States Franklin Regional Transit Authority Full time

    Franklin Regional Transit Authority seeks a skilled Transportation Service Provider to safely operate buses on assigned routes in accordance with pick-up and drop-off manifests. This position requires strong communication skills, professionalism, and the ability to assist customers with information and resolve problems.Position RequirementsMust be willing to...


  • Shelburne Falls, Massachusetts, United States The Automaster Full time

    Job DescriptionThe Automaster is seeking a skilled Automotive Service Advisor to deliver exceptional customer experiences and provide expert guidance on vehicle repairs.Key Responsibilities:Service scheduling and customer consultation to ensure seamless vehicle maintenanceGenerate and complete repair orders, collecting payment for work performed with...


  • Shelburne Falls, Massachusetts, United States The Automaster Full time

    Job DescriptionThe Automaster is seeking a highly motivated and sociable individual to fill the role of Automotive Sales Consultant.The ideal candidate will have a strong ability to sell and deliver new and used vehicles, as well as complete and process sales paperwork in accordance with dealership policies.Key responsibilities include:Selling and delivering...

  • Logistics Coordinator

    4 weeks ago


    Attleboro Falls, Massachusetts, United States Factory Motor Parts Full time

    Job SummaryFMP is a family-owned company that prides itself on providing premium automotive parts and services. As a Delivery Driver, you will be responsible for delivering merchandise in a safe, prompt, and professional manner, leaving a positive impact on our customers.Key ResponsibilitiesDrive in a safe, courteous, and defensive mannerCommunicate...


  • Shelburne Falls, Massachusetts, United States Green Mountain Higher Education Consortium Full time

    Benefits Specialist, Retirement ProgramsAt Green Mountain Higher Education Consortium, we value collaboration, innovation, and making an impact in higher education.Our Benefits Specialist, Retirement Programs is responsible for managing and administering twelve retirement plans for our member institutions.This role involves:Compliance with ERISA, DOL, IRS,...

  • Logistics Associate

    4 weeks ago


    Shelburne Falls, Massachusetts, United States Fisher Auto Parts Full time

    Federated/Fisher Auto Parts, Home of the Parts Professionals, is seeking a Part-Time Delivery Driver to deliver parts to assigned locations/customers.The ideal candidate will be friendly and courteous, with the ability to work with others in a team environment.Key Responsibilities:Deliver orders accurately and timely to customersPick up cores and returns and...


  • Shelburne Falls, Massachusetts, United States Middlebury College Full time

    Job SummaryThis position is being posted on behalf of the Green Mountain Higher Education Consortium (GMHEC). Middlebury College is not the hiring entity but works closely with the consortium and is only facilitating the sharing of this position. Candidates can apply through this website or directly at the consortium's website.Key ResponsibilitiesManage and...


  • Turners Falls, United States Nagler Group Full time

    Are you a customer service professional focused on building customer relationships to promote retention and loyalty? If you enjoy being a primary point of contact and have interest in the educational resource industry, this Customer Success Representative contract-to-hire role fully onsite in the greater Greenfield area could be for you! Duties...


  • Turners Falls, United States Altium Packaging LLC Full time

    Location Address: 262 Millers Falls Rd., Turners Falls, Massachusetts 01376 Work Shift: 8hr-1st Shift 8:30a-4:30p Turners Falls (United States of America) Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolve routine and basic problems and communicates solution or requested information to the customer....


  • Twin Falls, United States WestRock Full time

    The Customer Service Supervisor (CSS) will serve as the face of Smurfit Westrock to customers as a critical liaison between the customer, sales, and production operations teams. As a CSS, you will simultaneously provide support to the Customer Servic Customer Service, Customer Service Representative, Service Manager, Representative, Sales Representative,...


  • Fergus Falls, United States Otter Tail Full time

    We have an opening for a Customer Service Representative at our Customer Service Center in Fergus Falls, MN. As a company, we continue to be innovative as we modernize our energy grid, enhance customers' experiences, and work toward a cleaner energy Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Service


  • Klamath Falls, United States Elwood Staffing Full time

    Local marketing company is looking for an upbeat, motivated Customer Service Representative! What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, includi Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service


  • Newton Falls, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and maintaining a clean and organized store front.Key Responsibilities:Greet customers and provide a positive...


  • Twin Falls, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team This position will work at Store 0755 located at 1118 Blue Lakes Blvd Twin Falls, ID 83301. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person We are looking for a team...


  • Little Falls, New Jersey, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service, taking customer orders, and maintaining a clean and organized store...


  • Glens Falls, New York, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Job SummaryAs...


  • Idaho Falls, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will be working at our Store 0758 located at 1425 w. Broadway St. Idaho Falls, ID 430 Yellowstone Ave Pocatello, ID 83402.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the...


  • Cuyahoga Falls, Ohio, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and safe store environment. Key Responsibilities:Provide exceptional customer...


  • Sioux Falls, South Dakota, United States Sherwin-Williams Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely...


  • Fergus Falls, Minnesota, United States Circle K Full time

    Customer Service Representative at Circle KAs a valued member of our team, you will be responsible for:Providing prompt and courteous customer service to ensure a positive shopping experienceRinging up all sales on the cash register accurately and efficientlyPerforming multi-function operations of fuel consoles, lottery machines, and other...


  • Sioux Falls, South Dakota, United States The GOAL Family of Companies Full time

    We are seeking a highly skilled Customer Service Representative to join our team at The GOAL Family of Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Answer inbound calls and respond...


  • Post Falls, Idaho, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and...


  • Post Falls, Idaho, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and fast-paced company that is always looking for talented individuals to join our team. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive exceptional service and have a positive experience with our brand.Job ResponsibilitiesAs a Customer Service Representative,...


  • Menomonee Falls, Wisconsin, United States Institech Full time

    About Institech: We are a medium-sized company based in the heart of the Midwest, dedicated to the Digital Print Industry. As we continue to expand our reach and increase our customer base, we are seeking a talented Customer Service Representative to join our team.Role Overview: As our Customer Service Representative, you will play a pivotal role in managing...


  • Niagara Falls, New York, United States Wegmans Food Markets Full time

    At Wegmans, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service to our customers. This includes engaging with customers in a friendly and approachable manner, offering assistance and solutions to their needs, and ensuring that they have a...


  • Sioux Falls, South Dakota, United States Hy-Vee Full time

    Job Title: Customer Service RepresentativeAt Hy-Vee, we strive to provide exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide prompt and efficient customer service to customers in the...


  • Idaho Falls, Idaho, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring quality products, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide excellent...