General Manager Convention Center

20 hours ago


Phoenix, Arizona, United States Smart City Networks Full time
Job Summary

We are seeking a highly skilled and experienced General Manager Convention Center to lead our team at Smart City Networks. As a key member of our operations team, you will be responsible for managing all aspects of our convention center operations, including labor, materials, cost control, and asset management.

Key Responsibilities
  • Manage and direct all aspects of facility operational concerns, including staff and client interface, issue resolution, and staff performance evaluation.
  • Lead and direct teams of up to 30 staff members in show settings, ensuring positive customer service expectations and meeting show timeframes.
  • Control assets and expenses, providing all company products and services to clients, and may perform roles of Operations Manager or Customer Service Manager with direct supervision of technical staff.
  • Frequently meet with facility and permanent tenant clients to arrange installation of show products and services.
  • Cultivate and maintain strong relationships with building, internal, and external clients and show management.
Requirements
  • BA/BS in Telecommunications or Business preferred.
  • Years of increasing responsibility in telecommunications and show industry, with trend of increasing management responsibility.
  • Strong managerial abilities, excellent communication skills, and proficiency in customer service software, telecommunications, and network products and services.
  • Computer literacy and strong skills in spreadsheets and word-processing, including Microsoft Word and Excel.
About Smart City Networks

Smart City Networks is a leading telecommunication provider for convention centers and meeting facilities, managing technology services for over 3,000 events annually. We are proud to employ over 250 team members nationwide and offer a dynamic work environment with opportunities for growth and development.


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