Operations Manager

3 weeks ago


Ridgewood, New Jersey, United States Ben & Jerry's - Ridgewood Full time
Job Overview

We are seeking a skilled and motivated Operations Manager to join our team at Ben & Jerry's - Ridgewood. As an Operations Manager, you will be responsible for managing the day-to-day operations of our ice cream shop, ensuring seamless customer experiences, and maintaining high standards of quality and service.

Key Responsibilities:
  • Manage retail operations, including sales projections, margin goals, payroll, operating expenses, and inventory requirements.
  • Supervise and train staff, providing guidance on daily operations, customer relations, and cleanliness.
  • Implement systems and procedures to ensure accuracy in financial transactions and maintain store appearance.
  • Collaborate with internal and external stakeholders to ensure smooth store operations.
Requirements and Qualifications

To succeed in this role, you should have prior experience in management or supervision, preferably in the food industry. Strong communication and leadership skills are essential, as well as the ability to work effectively in a fast-paced environment. Our ideal candidate is a passionate individual who shares our values and is committed to delivering exceptional results.


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