Part-Time Insurance Service Expert
7 days ago
Matt Hawks Insurance Agency Inc is seeking a highly skilled and dedicated Part-Time Insurance Service Expert to join our team. As a key member of our staff, you will play a vital role in providing exceptional customer service and support to our valued clients.
Estimated Salary
We offer an hourly base salary of $15-$20 per hour, plus commission and bonus opportunities. This means you can earn a total estimated annual salary ranging from $30,000 to $40,000 or more, depending on your performance and sales abilities.
Job Responsibilities
- Client Support: Provide friendly and efficient customer support, addressing inquiries and resolving issues in a timely manner.
- Policy Assistance: Perform policy reviews, assist clients with policy-related questions, changes, and updates, ensuring accuracy and thoroughness.
- Claims Handling: Process and facilitate claims, guiding clients through the claims submission process and ensuring a seamless experience.
- Problem Solving: Identify and resolve customer concerns, demonstrating strong analytical and critical thinking skills.
- Documentation: Maintain accurate and detailed records of interactions and transactions to ensure a high level of service.
- Relationship Building: Build and nurture relationships with clients, fostering loyalty and trust.
Requirements
- Candidate must hold an active Property & Casualty Insurance license.
- We provide training material to study for the state Property & Casualty exam, and we reimburse for the 1st successful attempt.
- Strong commitment to providing exceptional customer service, with a genuine desire to help and support clients.
- Excellent verbal and written communication skills, with a professional and friendly demeanor.
- Ability to analyze situations, identify solutions, and make informed decisions.
- Meticulous attention to detail and accuracy when handling client information and documentation.
- Ability to collaborate effectively with colleagues and contribute to a positive and inclusive work environment.
- Strong organizational and multitasking abilities, with the capability to manage multiple priorities.
Benefits
- Hourly Base Salary + Commission + Bonus Opportunities.
- Retirement Plan.
- Paid Time Off (PTO).
- Flexible Schedule.
- Mon-Fri Schedule.
- Evenings Off.
- Hands-on Training.
- Teledoc Access benefit for healthcare via phone.
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