Senior Business Analyst

4 days ago


Baltimore, Maryland, United States Navitas Full time
Job Description

We are seeking an experienced EHR Business Analyst to join our healthcare team at Navitas. In this role, you will facilitate the successful implementation and ongoing optimization of our electronic health record system.

You will work closely with healthcare professionals, IT teams, and other stakeholders to ensure our EHR system meets the needs of our organization and complies with healthcare regulations.

Responsibilities
  • Collaborate with healthcare providers and staff to gather and document EHR system requirements.
  • Evaluate existing EHR systems and workflows to identify areas for improvement and customization.
  • Assist in selecting and procuring EHR software, considering factors like cost, features, and vendor reputation.
  • Analyze and optimize clinical workflows to enhance efficiency and patient care.
  • Manage and maintain the accuracy, integrity, and security of patient records within the EHR system.
  • Customize the EHR system to meet the unique needs of our organization, working closely with software developers.
  • Ensure the EHR system complies with healthcare regulations, including HIPAA, and address compliance issues.
  • Coordinate and oversee testing, including identifying and resolving issues or bugs in the system.
  • Develop training programs and support materials to help healthcare staff effectively use the EHR system.
  • Provide ongoing support and troubleshooting for EHR system users.
  • Maintain comprehensive documentation of system requirements, customizations, and configurations.
  • Communicate effectively with both technical and non-technical stakeholders, bridging the gap between healthcare and IT teams.
Requirements
  • Bachelor's degree in healthcare management, information technology, or related field (Master's degree preferred).
  • Proven experience as an EHR Business Analyst in a healthcare setting.
  • In-depth knowledge of healthcare operations, regulations, and electronic health record systems.
  • ITIL Certification.
  • Demonstrating in-depth experience in information technology service delivery.
  • Electronic health-specific certifications, this can include, but is not limited to, solution-specific certifications (i.e. Pharmacy, Core/Locations, Revenue Cycle, etc.).


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