Computer Systems Support Professional

2 days ago


Vicksburg, Mississippi, United States Cayuse Holdings Full time

Overview

About Cayuse Holdings:

We are a US-based technology delivery center providing information technology solutions and subject matter expertise to our clientele. Founded in 2006, we focus on federal markets and missions and are an SBA tribal 8(a) certified company. We bring significant past performance and excellent CPARS to our clients at an exceptionally competitive price.

Our state-of-the-art technology delivery center is fully redundant and prepared to meet the needs of government. Our clients include DHS, DHA, DoS, USMC, US Army, HHS/Indian Health Service, Department of Interior, Bureau of Indian Affairs, Bureau of Indian Education, among many more.

The Job

This IT role requires technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages. Responsibilities include installing and testing output devices, PCs, and other peripherals, configuring operating systems, loading shrink-wrap programs and other application software programs.

You will troubleshoot output devices, PCs, and peripheral incidents, perform hardware and software diagnostics, coordinate needed repairs, resolve output device system problems, including coordination between users and components of a local area network.

Qualifications

To succeed in this role, you should have:

  • A minimum of 8+ years of professional experience in IT or a related field
  • An AA/AS degree from an accredited college or equivalent experience/combined education
  • Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA- Security certifications)
  • Experience supporting Windows 10 and MS Office 2013
  • Experience using ServiceNow or a similar ticketing system
  • Able to obtain and maintain Secret Clearance

Benefits and Compensation

This position offers a salary range of $31.03 - $41.03 per hour, based on your skills and qualifications. As a full-time hourly non-exempt employee, you will work a standard Monday through Friday schedule with occasional after-hours support required.

Please submit your referral by clicking the link below:



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