Customer Experience Specialist

6 days ago


Champaign, Illinois, United States Best Buy Full time
Job Summary:
We are seeking a skilled Delivery Assistant to join our team during the holiday season. This is a unique opportunity to work alongside seasoned Agents, delivering and installing electronic devices, and ensuring seamless client experiences.

About the Role:
This role involves assisting with deliveries, installations, repairs, and haul-aways of electronic devices. You will also support your team by performing tasks such as integration and networking. Your primary responsibility will be to provide excellent customer service by advising on product placement and giving recommendations regarding products, services, and content.

Key Responsibilities:
* Perform basic appliance installation
* Ensure installed appliances are damage-free, accurately installed, and fully functioning
* Provide a seamless client experience by advising on product placement and giving recommendations
* Work independently or as part of a two-person team
* Manage inventory and vehicle maintenance in partnership with other Agents
* Process paperwork and payments

Requirements:
* Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly, or lift with or without reasonable accommodation

What We Offer:
We offer competitive pay, generous employee discounts, financial savings and retirement resources, and support for your physical and mental well-being. Our benefits include:
  • Competitive pay ($15/hour)
  • Generous employee discount (10% off Best Buy purchases)
  • Financial savings and retirement resources
  • Support for your physical and mental well-being


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