Team Lead

4 weeks ago


Champaign, Illinois, United States Kroger Full time
As a Team Lead - Customer Experience, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores. You will lead teams in providing excellent customer service, resolving customer complaints, and promoting our products. With a focus on teamwork and collaboration, you will ensure that every customer leaves our store feeling satisfied and valued.

Salary: $40,000 - $55,000 per year

About Us: At Ruler Foods, we are committed to providing our customers with an unparalleled shopping experience. Our team is passionate about delivering exceptional customer service and quality products at affordable prices.

Responsibilities:
- Lead teams in providing excellent customer service and resolving customer complaints
- Promote our products and services to customers
- Collaborate with store management to implement new initiatives and improve store operations
- Develop and implement plans to improve customer satisfaction and loyalty
- Analyze sales data and make recommendations to improve business performance
- Ensure compliance with company policies and procedures
- Develop and maintain relationships with vendors and suppliers

Qualifications:
- 1+ year of retail experience, preferably in a leadership role
- Proven track record of delivering exceptional customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities

About Our Benefits:
- Competitive salary range: $40,000 - $55,000 per year
- Opportunities for career advancement within the company
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Employee discount program
- Access to ongoing training and development opportunities

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