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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer at Penske. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and their vehicles are properly prepared for the road.
Key Responsibilities- Greet customers and provide a positive experience as you fuel and wash their vehicles.
- Perform vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items are completed.
- Help maintain a clean and safe environment for our customers and associates.
- Develop your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires, and performing preventive maintenance repairs.
- Complete other projects and tasks as assigned by your supervisor.
- Competitive starting salary
- Shift premiums
- Career stability
- Opportunity for growth
- Excellent benefits, including plenty of time off
- Strong, well-rounded training programs
- Advanced vehicle maintenance technology
- Location and schedule flexibility
- High school diploma, equivalent, or prior work experience preferred
- Valid driver's license required
- Excellent customer service and communication skills
- Ability to work well as part of a team
- Ability and willingness to work outside
- Basic mechanical ability and tool usage (preferred)
- Basic computer skills
- Ability to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
- Ability to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies
- Ability to move frequently, stand, walk, climb, bend, and sit for extended periods
- Ability to use hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls
- Ability to work safely at heights using applicable ladders and elevated working platforms
- Ability to work in all weather conditions
- Ability to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg
Penske is an Equal Opportunity Employer.