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Service Advisor DARCARS of Silver Spring

2 months ago


Silver Spring, Maryland, United States DARCARS Automotive Group Full time
Job Overview

DARCARS Automotive Group is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in presenting, consulting, and selling automotive warranty products and repair services to customers in a professional manner.

Key Responsibilities
  • Present and explain repair options and estimates to customers
  • Consult with customers to understand their vehicle needs and preferences
  • Sell automotive warranty products and repair services to customers
  • Build rapport with customers to promote customer satisfaction and retention
  • Manage service appointments and schedules
  • Follow manufacturer's warranty guidelines and procedures
  • Ensure high integrity and compliance with company policies and federal, state, and local laws
Requirements
  • Previous automotive Service Advisor experience preferred
  • Excellent customer service, phone, and computer skills
  • Ability to work in a fast-paced environment with limited supervision
  • Valid driver's license and ability to pass pre-employment screening
Benefits
  • Competitive pay and opportunities for bonus
  • Insurance: medical, vision, dental
  • Short-term and long-term disability plans
  • Life Insurance
  • 401k
  • PTO and Paid Holidays
  • Employee discounts on vehicle purchases, parts, and service repairs

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.