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Host/Hostess

2 months ago


Arlington, Virginia, United States Ser Restaurant Full time
Job Summary

We are seeking a skilled and friendly Host/Hostess to join our team at Ser Restaurant. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere for our guests.

Key Responsibilities
  • Greeting and Welcoming Guests: Greet and welcome guests with a friendly and professional demeanor, setting the tone for a positive dining experience.
  • Reservation Management: Manage the restaurant's reservation system, effectively communicating wait times and ensuring seamless table turnover.
  • Table Management: Escort guests to their tables, provide menus, and ensure a smooth dining experience.
  • Guest Services: Assist guests with inquiries, special requests, and concerns, providing exceptional customer service and ensuring a positive experience.
  • Team Collaboration: Collaborate with servers, bartenders, and management to ensure efficient table turnover and exceptional guest service.
Requirements
  • Previous Experience: Previous experience in a hostess or front-of-house role is preferred but not required.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to remain calm and composed under pressure.
  • Organizational Skills: Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks.
  • Customer Service: A positive attitude and a passion for providing exceptional customer service, with a focus on creating a warm and welcoming atmosphere.
  • Availability: Flexibility in working evenings, weekends, and holidays, with a willingness to adapt to changing circumstances.
Benefits
  • Competitive Compensation: Competitive hourly wage with opportunities for tips.
  • Employee Perks: Employee meal discounts and a supportive and friendly work environment.
  • Opportunities for Growth: Opportunities for growth and advancement within the restaurant, with training and development to enhance your hospitality skills.