Hospitality Ambassador

1 month ago


Arlington, Virginia, United States The All Star Agency LLC Full time
Job Summary:

We are seeking a skilled and organized individual to join our dynamic hospitality team as a Host/Hostess. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. Your exceptional customer service skills will be essential in managing reservations, greeting guests, and coordinating seating arrangements.

Key Responsibilities:
  • Greet guests warmly upon arrival and provide them with menus.
  • Manage reservations and seating arrangements efficiently to optimize table turnover.
  • Communicate effectively with the kitchen and wait staff to ensure timely service.
  • Assist guests with inquiries regarding menu items, specials, and dietary restrictions.
  • Maintain cleanliness and organization of the host/host area.
  • Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
  • Foster positive guest relations by promptly addressing any concerns or special requests.
  • Collaborate with team members to enhance the overall dining experience.

Requirements:
  • Previous experience in food service or hospitality is preferred.
  • Familiarity with Open Table Reservation system is a must.
  • Strong communication skills and a commitment to excellent customer service are essential.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • A positive attitude and willingness to help others contribute to a pleasant dining atmosphere.

About Us:
The All Star Agency LLC is a dynamic and fun team that values exceptional guest experiences. We offer a great atmosphere and free meal per shift. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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