Hospitality Ambassador
1 month ago
We are seeking a skilled and organized individual to join our dynamic hospitality team as a Host/Hostess. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. Your exceptional customer service skills will be essential in managing reservations, greeting guests, and coordinating seating arrangements.
Key Responsibilities:
- Greet guests warmly upon arrival and provide them with menus.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Assist guests with inquiries regarding menu items, specials, and dietary restrictions.
- Maintain cleanliness and organization of the host/host area.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Foster positive guest relations by promptly addressing any concerns or special requests.
- Collaborate with team members to enhance the overall dining experience.
Requirements:
- Previous experience in food service or hospitality is preferred.
- Familiarity with Open Table Reservation system is a must.
- Strong communication skills and a commitment to excellent customer service are essential.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others contribute to a pleasant dining atmosphere.
About Us:
The All Star Agency LLC is a dynamic and fun team that values exceptional guest experiences. We offer a great atmosphere and free meal per shift. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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