State Farm Agent Team Member

3 weeks ago


Union, New Jersey, United States David Roy - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work in a fast-paced environment, providing excellent service to our customers and helping them achieve their goals.

Compensation

The estimated salary for this position is $18-$20 per hour, plus commission/bonus, making it a competitive and rewarding career path. As an added bonus, we offer flexible hours, allowing you to balance your work and personal life.

Key Responsibilities
  • Deliver exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options, identifying their needs and providing personalized solutions.
Requirements
  • Excellent communication skills - written, verbal and listening, with the ability to articulate complex information in a clear and concise manner.
  • People-oriented, with a passion for working with others to achieve common goals.
  • Organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Self-motivated, with a proactive approach to problem-solving and a commitment to delivering high-quality results.
  • Dedicated to customer service, with a focus on ensuring that every interaction is positive and helpful.
  • Able to learn computer functions, with a willingness to adapt to new technologies and systems.
  • Ability to work in a team environment, with a collaborative mindset and a commitment to supporting colleagues.
  • Ability to multi-task, with a focus on delivering results in a fast-paced and dynamic environment.
  • Bilingual - Spanish preferred, but not required.


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