Alarm Response Team Member

6 days ago


Union, New Jersey, United States Affiliated Monitoring Inc Full time

We are looking for an experienced Alarm Response Team Member to join our team at Affiliated Monitoring Inc.

About the Job:
  • As an Alarm Response Team Member, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and adhering to regulatory requirements.
  • You will work closely with other departments to ensure seamless coordination and timely resolution of client concerns.
  • Strong communication skills, a fast-paced work environment, and attention to detail are crucial for success in this role.
Requirements:
  • A minimum of 1+ year of experience in a customer service or call center environment is required.
  • You should be comfortable using modern technology and computer systems.
  • Excellent written and verbal communication skills are necessary for success in this role.
  • A reliable mode of transportation is a must for regular travel to client sites.
Benefits:
  • A competitive salary of $19 per hour, plus a monthly performance bonus.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k)-retirement plan.
  • The opportunity to work in a dynamic and professional atmosphere with a team of industry experts.

We are committed to equal opportunities and welcome applications from diverse candidates.



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