Assistant Retail Operations Manager

2 weeks ago


Union City, Georgia, United States Walmart Full time
Position Overview

As an Assistant Retail Operations Manager, you will play a crucial role in enhancing store performance and ensuring exceptional customer service.


Key Responsibilities
  • Team Leadership: Cultivate and guide teams by providing training, support, and constructive feedback. Engage with associates at all levels to foster collaboration and communication regarding store operations and business initiatives.
  • Customer Service Excellence: Exemplify outstanding customer service standards, ensuring that customer needs and concerns are addressed promptly and effectively. Lead initiatives that enhance community engagement and customer satisfaction.
  • Financial Management: Analyze and assess financial performance through P&L statements. Oversee budgeting, forecasting, and expense management to align with sales objectives. Implement strategies to optimize merchandise presentation and inventory flow.
  • Associate Development: Recruit, train, and mentor hourly associates, establishing clear expectations and providing recognition for achievements. Promote diversity and inclusion within the team.
  • Operational Coordination: Collaborate with key stakeholders to execute job-related activities, ensuring alignment with customer and business needs. Identify opportunities for improvement and drive accountability for results.
  • Compliance and Ethics: Uphold company policies and ethical standards by implementing action plans and providing guidance on business processes.

Compensation and Benefits

Walmart offers competitive compensation, including performance-based bonuses and a comprehensive benefits package. Health benefits encompass medical, vision, and dental coverage, alongside financial benefits such as 401(k) plans and company-paid life insurance. Paid time off includes various leave options, ensuring a balanced work-life environment.


Qualifications

Minimum qualifications include:

  • 2 years of college education; OR 1 year of retail experience coupled with 1 year of supervisory experience; OR 2 years of general work experience along with 1 year of supervisory experience.

Preferred qualifications may include a Bachelor’s degree in Business Management and Leadership, along with experience supervising a team of five or more associates.


Join us in our mission to provide exceptional service and support to our customers while fostering a positive work environment for our associates.



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