Commercial Landscape Account Manager
3 weeks ago
We are seeking a highly skilled Account Manager to join our team at Clean Scapes-Austin, LLC. As a key member of our Maintenance Department, you will play a pivotal role in ensuring the success of a portfolio of accounts.
This involves fostering strong client relationships, effectively managing personnel, overseeing materials and equipment, and aligning actions with budget goals. As an Account Manager, you will set objectives, define priorities, and establish deadlines based on client expectations, collaborating with dynamic teams to deliver exceptional service.
The ideal candidate will have a service-oriented mindset, demonstrated ability to self-manage and set goals, and exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization.
We value longevity and offer a competitive compensation plan. Salary is commensurate with experience. This is a full-time, in-person, W2 employee position.
We are proud to be 100% employee-owned, and our employees are now literally invested in the future of Clean Scapes.
Key Responsibilities:
- Oversee the planning and execution of landscape maintenance, enhancement, and irrigation projects, ensuring adherence to quality standards and timeline of client properties to achieve outstanding results, enhancing overall property appearance and profitability.
- Provide exceptional service and delivery to all clients through proactive engagement, effective communication, loyalty building, problem-solving, and meticulous follow-through.
- Communicate effectively with account managers, arbor managers, enhancement managers, crew leaders, and other departments within Clean Scapes to ensure the highest quality service and beautifully maintained properties for clients.
- Meet or exceed budget goals, ensuring timely and successful completion of billing and proposals.
- Support in recruiting, training, and developing team members. Manage personnel to achieve efficiency, safety, and productivity goals.
- Ensure all work, whether conducted individually or by team members, adheres to safety standards and regulatory compliance.
- Monitor accounts receivables consistently, ensuring timely collection of all accounts.
Requirements:
- Experience in commercial landscape industry is a plus, but we believe that people from a wide range of industries are a fit for and will be successful in a role as an Account Manager.
- Above all, we value excellent communication skills, problem-solving abilities, a service-oriented approach to work, and a desire to learn and grow.
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