Retail Sales Associate Part Time

3 weeks ago


Ocean Twp NJ USA, United States BJ's Wholesale Club Full time

Job Summary

As a Sales and Service Representative at BJ's Wholesale Club, you will be responsible for executing our membership sales strategy, providing excellent customer service, and driving sales growth. This role requires a strong understanding of our membership programs and the ability to effectively communicate the value proposition to potential members.

Key Responsibilities

  • Promote BJ's membership programs and services to potential members
  • Convert potential members by actively and effectively pitching all membership programs in accordance with company policies and practices
  • Sell BJ's membership products to potential new and existing members with high energy and determination
  • Deliver superior customer service to members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups
  • Resolve member concerns in a courteous and timely manner, escalating issues to PIC and MOD when necessary

Requirements

  • Prior front line/customer service or previous sales experience preferred
  • Results driven with proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred

Work Environment

This role is located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. Occasional contact with cleaning agents may be required.

Compensation

The pay range for this position is starting from $16.00. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.



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