Retail Sales Associate Part Time
3 weeks ago
Job Summary
As a Sales and Service Representative at BJ's Wholesale Club, you will be responsible for executing our membership sales strategy, providing excellent customer service, and driving sales growth. This role requires a strong understanding of our membership programs and the ability to effectively communicate the value proposition to potential members.
Key Responsibilities
- Promote BJ's membership programs and services to potential members
- Convert potential members by actively and effectively pitching all membership programs in accordance with company policies and practices
- Sell BJ's membership products to potential new and existing members with high energy and determination
- Deliver superior customer service to members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups
- Resolve member concerns in a courteous and timely manner, escalating issues to PIC and MOD when necessary
Requirements
- Prior front line/customer service or previous sales experience preferred
- Results driven with proven success in goal achievement
- Basic math skills preferred
- Computer proficiency preferred
Work Environment
This role is located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. Occasional contact with cleaning agents may be required.
Compensation
The pay range for this position is starting from $16.00. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.
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