Shift Leader

2 weeks ago

Amarillo, Texas, United States Alvarado Restaurant Nation Full time
Shift Leader Job Description

Job Summary: We are seeking a skilled Shift Leader to oversee daily restaurant operations, ensuring exceptional service and maintaining high safety and quality standards.

Key Responsibilities:

  • Ensure consistent adherence to safety and quality standards.
  • Verify proper handwashing techniques and adherence to standards among team members.
  • Regularly complete food safety checklists and verify compliance.
  • Coach team members through conflicts and serve as a positive role model.
  • Hold team members accountable for their tasks and responsibilities.
  • Conduct regular zone walks to ensure tasks are completed efficiently.
  • Review deployment charts and ensure team members are in the correct positions.
  • Execute back-of-house shift change procedures effectively.
  • Conduct thorough assessments of each zone.
  • Plan and assign breaks for team members to maintain productivity.
  • Post daily goals and utilize the SWS form to track progress.
  • Ensure all dishes and back-of-house areas are clean and well-maintained.

Required Skills and Qualifications:

  • Strong leadership skills to coach and guide team members effectively.
  • Ability to resolve conflicts and maintain a positive work environment.
  • Hold team members accountable and ensure tasks are completed efficiently.
  • Knowledge of safety and quality standards in the food industry.
  • Ability to complete food safety checklists and verify adherence to standards.
  • Strong organizational skills to execute shift changes and zone assessments.
  • Ability to review deployment charts and plan team member breaks effectively.

Physical Demands:

  • Withstand extreme temperatures (0°F or less and 100°F or more).
  • Move throughout the restaurant for extended periods (up to 10-12 hours per day).
  • Move 50 lbs. for distances of up to 10 feet.
  • Balance and move up to 25 lbs. for distances of up to 50 feet.
  • Understand and respond to team members' and guests' requests in a loud environment.
  • Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.
  • Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.
  • Talk or hear; taste or smell.
  • Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer: Alvarado Restaurant Nation is an Equal Opportunity Employer and does not discriminate based on gender identity or sexual orientation.

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