Field Service Technician

2 days ago


Bellevue, Washington, United States PERRY proTECH Full time
Job Summary

PERRY proTECH is seeking a skilled Field Service Engineer to join our team of talented employee-owners. As a Field Service Engineer, you will be responsible for troubleshooting and resolving technical issues with customer copiers and office technology in assigned geographic territories.

Key Responsibilities
  • Provide exceptional client support and troubleshooting services on all Imaging equipment
  • Install Imaging equipment in the field and deliver comprehensive training to clients
  • Collaborate with sales teams to discuss service-related issues and develop solutions
  • Assist other technicians with complex service calls as needed and provide support for special projects
  • Offer after-hours service on emergency calls to ensure quality, reliability, and uptime for clients
  • Stay current on training, manufacturer updates, and product knowledge to support all PERRY proTECH equipment
  • Maintain accurate inventory and tool kits for assigned territories
Requirements
  • High School diploma or equivalent required
  • Minimum 2 years of experience troubleshooting equipment or equivalent experience
  • Mechanical aptitude and electronic/electrical troubleshooting knowledge
  • Ability to lift up to 50 lbs
About PERRY proTECH

PERRY proTECH is a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. As a 100% Employee-Owned company, our employee-owners are committed to solving clients' challenges with custom solutions that drive efficiency and cost-effectiveness. We manage relationships with multiple technology manufacturers to source a range of options for our customers.



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