Insurance Customer Service Representative

3 weeks ago


Windsor, Colorado, United States State Farm Insurance Full time

Job Summary: As a key member of our team at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information.

Key Responsibilities:

  • Process policy changes and updates in our system to ensure seamless customer experiences.
  • Handle incoming calls and emails from customers regarding policy inquiries and claims, providing professional and efficient support.
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction.
  • Maintain accurate customer records and update information as needed.
  • Stay up to date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.
  • Meet or exceed performance goals and targets set by the company.

What We Offer: As a valued member of our team, you will have access to ongoing training and development opportunities to continuously improve your knowledge and skills.



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