Store Sales and Service Manager

5 days ago


Cary, North Carolina, United States Advance Auto Parts Full time

Job Summary:
As a General Manager III at Advance Auto Parts, you will be responsible for achieving overall store sales goals and service objectives. This includes managing and growing Professional Customer relationships/sales, as well as selecting, hiring, developing, and performance managing store Team Members.

Main Responsibilities:
• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales
• Select, hire, develop, and performance manage store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations

Secondary Responsibilities:
• Provide DIY service, including battery installation, testing, and wiper installation
• Assist District/Region in other functions upon request

Success Factors:
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Ability to become ASE P2 certified or ASE ready equivalent
• Advanced parts lookup and sourcing
• Ability to execute and train project and product quality recommendations
• Ability to execute and train all store operational processes and procedures

Requirements:
• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced retail environment
• Successful experience managing profitability and financial acumen
• High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred
• Valid driver's license
• ASE certification preferred

Work Environment:
• The work environment is usually inside, but may occasionally be outside and exposed to various weather conditions
• The employee is occasionally exposed to moving mechanical parts, high places, toxic chemicals, and vibration
• The noise level is usually moderate


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