Retail Service Associate

2 weeks ago

Sacramento, California, United States Target Full time

Starting Hourly Rate: $16.75 USD per hour

ABOUT TARGET

As a prominent Fortune 50 company with a workforce exceeding 400,000 globally, Target stands as a leading name in retail.

Joining Target means embracing the chance to assist families in experiencing the joy of everyday life. Our commitment to community care is integral to our identity, and we actively invest in the areas where we live, work, and play. We emphasize building relationships, nurturing talent, and creating opportunities for growth, all while succeeding as a unified Target team. Our core purpose shapes our values and work ethic, guiding how we care, grow, and achieve together.

In this role, you will enhance our guests' experiences across all store areas, ensuring they enjoy their time in our smaller format locations.

ABOUT SMALL FORMATS

We strive to provide a consistent experience for our guests by ensuring that products are stocked, available, accurately priced, and well-signed on the sales floor in our smaller format stores. As experts in service, operations, and efficiency, this team excels in various store functions, including cashiering, stocking, presentation, and price accuracy. You will deliver outstanding guest service, personalizing each interaction and anticipating their needs.

At Target, we value meaningful experiences that empower our team members to develop skills for their careers. The role of a Small Format Team Member offers you:

  • Insight into guest service fundamentals and the ability to foster a guest-first culture throughout the store.
  • Experience in retail business essentials, including sales trends, pricing strategies, inventory management, and process optimization.
  • Hands-on experience in supporting daily and weekly tasks to meet business objectives and achieve sales targets.
As a Small Format Team Member, your daily responsibilities may include:
  • Creating a welcoming atmosphere by genuinely greeting all guests.
  • Observing guests to quickly assess their needs and preferences, adjusting your approach based on their cues.
  • Engaging with guests authentically, asking questions to better understand their specific requirements.
  • Being knowledgeable about the tools, products, and services available in the store to resolve guest inquiries and enhance their experience.
  • Expressing gratitude to guests and letting them know we appreciate their choice to shop with us.
  • Assisting guests while managing your workload with minimal disruption.
  • Working across departments to ensure the sales floor is well-stocked and organized for guests.
  • Restocking products on the sales floor.
  • Implementing layout changes, transitions, and sales plans across all departments.
  • Conducting weekly price changes and ensuring accurate signage for regular and promotional items.
  • Performing inventory scans and audits to maintain accuracy.
  • Supporting major transitions and inventory management.
  • Maintaining cleanliness and organization in both interior and exterior areas, including waste disposal and restroom upkeep.
  • Executing product pulls and managing backstock efficiently.
  • Processing inbound deliveries to ensure inventory accuracy.
  • Completing daily and weekly audits of the backroom.
  • Operating power equipment only if certified.
  • Ensuring backroom organization and following equipment guidelines.
  • Adhering to processes with attention to detail, monitoring your progress, and prioritizing tasks effectively.
  • Promoting a culture of ethical conduct, safety, and compliance.
  • Working safely at all times to protect yourself and others, identifying and correcting hazards, and adhering to safety policies.
  • Supporting guest services such as backup cashiering and order pickups while maintaining compliance with relevant laws.
  • Performing additional duties as needed based on business requirements.
WHAT WE ARE LOOKING FOR

We may be a great fit if:
  • You thrive in a dynamic and energetic environment where teamwork is essential to deliver exceptional service.
  • You find joy in providing service that makes guests express their love for our brand.
  • You enjoy stocking, setting, and selling products, which is at the heart of our operations.
  • You prefer an active role over a traditional desk job, as we are busy throughout the day, especially on weekends, ensuring guests feel welcomed and valued.
We offer comprehensive training to equip you with the necessary skills to excel as a Small Format Team Member. However, there are a few essential qualities we hope you possess:
  • A welcoming and helpful attitude towards guests and fellow team members.
  • The ability to learn and adapt to current technology.
  • Capability to work independently as well as collaboratively within a team.
  • Quick problem-solving skills to address guest inquiries on the spot.
  • Attention to detail and the ability to follow multi-step processes.
We are dedicated to being an excellent workplace and value our teams, so we want to clarify a few additional expectations:
  • Accurate handling of cash register operations.
  • Ability to climb ladders as needed.
  • Efficiently scanning, handling, and moving merchandise, including lifting items up to 40 pounds.
  • Flexibility in your work schedule, including nights, weekends, and holidays, along with regular attendance.
Find competitive benefits that support your financial, educational, and overall well-being.

Americans with Disabilities Act (ADA)

Target is committed to providing reasonable accommodations during the application process upon request to comply with applicable laws. If you have a disability and require assistance, please reach out for additional information.

Applications for this role are accepted on an ongoing basis, with no specific deadline.

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