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Retail Sales Associate

2 months ago


Steubenville, Ohio, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with all customers and embodying customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all organizational, cleanliness, and recovery standards.
  • Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
  • Promote credit and loyalty programs, and maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor, following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills and able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail, and capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations, and capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors, and retail customer experience preferred.
Benefits

We offer a competitive starting pay range of $12.00 to $12.50 per hour, and a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

At TJ Maxx, we value diversity and inclusion, and are committed to creating a workplace where everyone feels welcome and valued. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.