Customer Service Team Member

2 weeks ago


Dickson, Tennessee, United States QCHI Full time

We are seeking a Customer Service Team Member to join our team at QCHI (LendNation), a leading provider of convenient financial solutions. Our ideal candidate has excellent customer service skills and experience with cash handling, computer operation, and standard office equipment.

Job Overview

This is a full-time entry-level position with great potential for the right person. As a Customer Service Team Member, you will be responsible for completing cash transactions, initiating customer loans, and contacting customers about past due payments. You will also work rotating shifts and have opportunities for professional growth.

Key Responsibilities
  • Complete cash transactions accurately and efficiently
  • Initiate customer loans and process loan applications
  • Contact customers about past due payments and negotiate payment arrangements
  • Work rotating shifts, including evenings and weekends
Requirements

To be successful in this role, you must have:

  • Excellent customer service skills and a strong commitment to providing exceptional customer experiences
  • Cash handling experience and basic math skills
  • The ability to operate computers and standard office equipment
  • Safe and reliable transportation to and from work
  • Able to work with minimal supervision and as part of a team
Compensation and Benefits

We offer a competitive salary of $25,000 - $35,000 per year, depending on experience. In addition to your base salary, you will receive a monthly bonus program, steady hours, paid time off, and paid holidays. We also provide benefits such as 401(k), dental insurance, employee assistance program, health insurance, health savings account, life insurance, paid time off, referral program, and vision insurance.



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