Customer Service Ambassador

2 weeks ago


Dickson, Tennessee, United States Jimmy Drake - State Farm Agent Full time
Company Overview

At Jimmy Drake - State Farm Agent, we are dedicated to providing exceptional service to our customers. Our team is passionate about helping individuals and families manage the risks of everyday life and recover from the unexpected.

Salary and Benefits

The salary for this position is $55,000 per year, plus commission/bonus. As an Agent Team Member, you will also receive 401K, paid time off, and flexible hours.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will be responsible for establishing and maintaining strong relationships with customers, identifying their needs, and marketing appropriate products and services.

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Required Skills and Qualifications

To be successful in this role, you will need to have excellent communication skills, both written and verbal. You should be enthusiastic about the role that insurance and financial products play in helping people manage risk and achieve their goals. Additionally, you should be people-oriented, detail-oriented, proactive, and able to learn computer functions.

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
Benefits

In addition to the salary and benefits mentioned earlier, you will also enjoy valuable experience and growth potential/Opportunity for advancement within my agency.


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