Parts Coordinator

3 weeks ago

Fort Worth Texas, United States Thermo King Full time
Job Title: Parts Coordinator

Thermo King is seeking a skilled Parts Coordinator to join our team. As a key member of our warehouse team, you will be responsible for assisting customers and internal departments in acquiring parts, products, and materials.

Responsibilities:
  • Assist customers in determining parts and product needs by assessing customer requests and providing details and options for materials and parts.
  • Work closely with warehouse staff to retrieve and deliver material purchases to customers.
  • Access warehouse inventory storage to retrieve, replace, and return parts as required to complete sales.
  • Place purchase orders as required to acquire materials needed by customers.
  • Monitor open purchase orders to ensure items are received and billed in a timely manner.
  • Maintain various records, files, and internal documents to provide information on customer, dealers, applicable discounts, and contact information.
  • Comply with all warehouse safety rules, regulations, policy, and other requirements while in the warehouse area.
Qualifications:
  • Exhibits efficiency in problem-solving by identifying and resolving problems in a timely manner to best meet customer needs.
  • Commitment to a standard of excellence in customer service by responding promptly to customer needs and soliciting customer feedback to improve service.
  • Shows superior written and oral communication skills, speaks clearly and persuasively in positive or negative situations, and responds well to questions.
  • Contributes to building a positive team environment through commitment, respect, and communication.
  • Demonstrates professionalism by acting with integrity, high moral standards, and personal accountability.
  • Shows organizational support by consistently following policy and procedures.
  • Measures self against a standard of excellence and motivates self to continually achieve.
  • Shows adaptability by effectively responding to frequent change, delays, or unexpected events.
  • Exhibits superior dependability by consistently arriving to work on time and as scheduled.

Education/Experience: High school diploma or general education degree (GED) or equivalent combination of education and experience. General knowledge of parts and inventory software programs and procedures is preferred. Must maintain Forklift Certification License (Training and Certification provided by employer).

Physical Demands: Ability to frequently lift up to 50 lbs. Able to lift 65 lbs. from floor to shoulder level occasionally. Ability to frequently exert the pound force limits for push/pull 50lb f (no wheels) or 100lb f (wheels). Requires frequent bending, stooping, kneeling, crouching, crawling, climbing, balancing, lifting, carrying, and reaching or handling with arms, hands, and fingers. Requires crawling and working in narrow spaces. Requires frequent repetitive movements, i.e. hammering, turning wrenches, screwdrivers, and impact tools. Manual dexterity sufficient to work with fingers. Normal vision with or without corrective lenses. Exposed to cold, heat, noise mechanical/electrical fume or odor. Will be required on occasion to work more than 8 hours on one shift. Will be required to work at a minimum height of four feet off of the ground. Ability to operate overhead cranes, mobile equipment, and motor vehicles as required.

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