Customer Experience Liaison

1 week ago


Carbondale, Illinois, United States T.J. Maxx Full time
Customer Experience Coordinator

T.J. Maxx is seeking a skilled Customer Experience Coordinator to join our team. As a key member of our front-end team, you will play a vital role in delivering exceptional customer experiences and promoting loyalty programs.

Key Responsibilities:
  • Train and mentor Associates on front-end principles to ensure a seamless customer experience.
  • Coach Associates on personalizing the customer experience and promoting loyalty programs to drive sales and customer satisfaction.
  • Ensure Associates execute tasks and daily activities efficiently and effectively.
  • Address customer concerns and issues promptly and professionally.

We are committed to providing a positive and inclusive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.



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