Office Manager

3 weeks ago


Logan, Ohio, United States PATH INTEGRATED HEALTH Full time
Job Title: Office Manager - Behavioral Health

PATH Integrated Healthcare is seeking an experienced Office Manager to join our dynamic team. As a key member of our operations team, you will be responsible for ensuring seamless daily operations and providing exceptional support for both our clients and staff.

Key Responsibilities:
  1. Efficiently manage incoming calls, schedule new clients for intake appointments, and verify insurance information.
  2. Collaborate with clients and billing to resolve insurance issues and ensure timely payment.
  3. Check in clients upon arrival, scan completed paperwork, and notify providers of client arrival.
  4. Schedule return appointments, check out clients at the end of their visit, and review/update client care records.
  5. Gather client information to assist with billing and coding denials.
  6. Mail client satisfaction surveys and request prior care records as needed.
  7. Manage mail, faxes, and office supplies, and maintain a clean and organized workspace.
  8. Provide exceptional customer service and support to clients and staff.
Requirements:
  • High school diploma or equivalent required; business development and SUD experience preferred.
  • Active CPR certification required.
  • Minimum 3 years of experience in a clerical or customer service-related field in a behavioral health setting.
  • Experience working in an electronic health record is strongly preferred.
  • Bilingual in Spanish and English is desirable.
Benefits:
  • Medical, dental, and vision insurance.
  • HSA/FSA and telemedicine benefits.
  • Employer-paid life insurance and voluntary life insurance options.
  • Short-term and long-term disability insurance.
  • EAP (Employer Assistance Program) and paid time off (PTO).

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