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Certified Crisis Response Specialist

2 months ago

Cleveland, Ohio, United States Young Women's Christian Association Full time
Position Overview

Are you a dedicated individual with a commitment to assisting others? The Young Women's Christian Association is seeking a full-time Certified Intervention Team Member for the overnight shift. This role is essential in providing immediate support to women facing crises, allowing you to make a significant impact in their lives.

Your Role

As a Certified Intervention Team Member, you will be at the forefront of crisis intervention, utilizing your skills to address the needs of women in distress. Your ability to remain calm and composed in challenging situations will be crucial in delivering empathetic support. You will also play a key role in maintaining a safe environment for all individuals at the shelter.

Key Responsibilities

  • Engage in specialized training to enhance your understanding of mental health challenges and trauma-informed care.
  • Provide immediate stabilization and support to guests, collaborating with community partners as necessary.
  • Document detailed electronic reports at the end of each shift to ensure effective communication and continuity of care.

Qualifications

To succeed in this vital position, candidates should possess:

  • Knowledge of mental health disorders and their manifestations.
  • Strong interpersonal skills and the ability to manage emotions in high-pressure situations.
  • The capability to work both independently and as part of a team.
  • Experience in homeless services is preferred.
  • An understanding of trauma and trauma-informed care principles.
  • Cultural competence and a non-judgmental approach.
  • Kindness, patience, and a firm yet positive demeanor when delivering services.
  • The ability to navigate stressful situations effectively.

Conclusion

If you are looking for a meaningful opportunity to support women in crisis and contribute to a positive community impact, we encourage you to consider this role.